Privacy Policy

At Thermotek, we are committed to respecting your privacy. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. Thermotek has created this privacy statement in order to demonstrate our firm commitment to the privacy of those who visit and use our web sites

Use of information

We collect information to help you quickly find software, services or information on our sites and help us create content that is relevant to your interests. If you so choose, we may also alert you to product upgrades, special offers, updated information and other new products and services from Thermotek.

Please be assured that we do not collect personal information from you unless you provide it to us. As you browse the site, our web servers collect information about your visit, not about you personally. This means that you can visit our Web sites without telling us who you are or revealing any information about yourself. The personal information is requested only when you register for an online service or when you provide information in connection with an online transaction. We have no desire or intent to infringe on your privacy. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Via web server logs, we automatically monitor statistics such as how many people visit our site, which pages people visit on our site, from which domains our visitors come, and which browsers people use to visit our site. None of this information is associated with you as an individual. We use these statistics to improve our Web site, to monitor its performance, and to make the Web site easier for you and other visitors to use. The information you provide us will be used to support your customer relationship with us.

Cookies

Simply put, a "cookie" is a small file that serves as an identifier stored on your machine. Cookies help make it easier for you to use this site and they help us provide you with the information you need - when and where you need it. For instance, when you are ready to purchase an item, you only need to sign in as opposed to entering all of your account information again. Cookies provided by our web site do not contain any credit card or personal information. We do not know who you are unless you provided that information voluntarily. We use cookies to track new visitors to this site and recognize past customers so that we may present more personalized content. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. Please be aware that cookies may be required to complete certain functions on this Web site, such as ordering in our online store.

Other Issues

Thermotek web site may contain links to other Internet sites not managed by us. We are not responsible for the privacy practices or the content of such Web sites.

We are committed to safeguarding customer privacy on all our Web sites. We require our employees to protect the privacy of information about our customers and expect our partners and suppliers to do so as well. You can feel confident that your individually identifiable information will be protected when you access your account or order services from us over the Internet.

Please note

We do not share any kind of account information with third parties. All account information is used solely for executing reliable business transactions.   We may disclose personal information when required by law or in the good faith belief that such action is necessary in order to conform to the edicts of the law or to comply with a legal process served on our Web site. Our goal is to respect your privacy.

By using the Thermotek web site and the services available to you on our site, you consent to our collection and use of your information as described above. If we decide to change our privacy policy, we will post the changes on this page so that you are always aware of our policies.

To help us improve our privacy policies, please give us your feedback by emailing us at thermotek@thermotek.com. We welcome your comments and questions.